The future of VoIP follows certain clear trends: the market is growing by leaps and bounds, partly to the competition since it does not stop offering new possibilities for VoIP providers to third-party application developers.
VoIP is growing thanks to developments in the areas of cloud technology and mobile computing, and is ready to dominate the business voice communication segment.
The future of VoIP
Companies that want to upgrade to VoIP have many possibilities. Small companies can hire VoIP in the cloud and large companies can establish their own implementation with SIP trunk. Even if they want, they can combine the best of both worlds.
While there are points where analysts differ about the future of VoIP, everyone agrees on one point: VoIP will grow and in its growth it will benefit a lot of people, partly thanks to its flexibility, because in the There is nothing definitive about VoIP: Companies that started with hosted services may switch to SIP trunks to reduce costs and companies that initially started with SIP trunks may want to use hosted services to reduce maintenance problems. Since almost all providers use the SIP standard, it is easy for companies to change providers.
Mobile phones and tablets
The offices of today are not like those of before: now a worker is no longer limited by time or space. Now a company can have workers working from home, traveling or going to the office from 9 to 17. With current technology there is enough flexibility to accommodate any need. And with the rise of mobile telephony, there are more phones than computers.
This trend is becoming clearer every day with the tendency to BYOD, which stands for Bring your own device: bring your own device. Companies reduce costs because they do not have to buy things from all their employees and workers do not have to walk with two phones and handle communication from a single job.
Although from the point of view of security it may not be the best idea, many companies are adopting BYOD policy and the future of VoIP is to reap benefits: users can access the business functions of their system from many devices if they have A VoIP application on them.
International or local calls
In almost all VoIP services, internal calls are free for the company: if a call does not leave the network it will not be charged. And if the call is long distance, although it is no longer free, it will cost much less thanks to VoIP, because you only have to pay the part that travels through the traditional telephone network, which can be a few cents.
That is why the future of VoIP is to offer good deals on calls to certain countries: long-distance calls are the ones that offer the most revenue to suppliers and that is why they want to keep the customers who make them.
VoIP is well placed in developed nations, but in emerging nations it has lagged far behind. The reason for this is the lack of high-speed connections, especially in rural areas. Many developing economies are worrying about improving internet penetration. As companies in these countries have better networks, VoIP will grow in these countries and will dominate the international market in the coming years.
Integration with company tools
VoIP is not isolated: most people see these systems as updates to existing lines, but many companies use VoIP to link all their communication. As VoIP goes online, these systems can be integrated with other applications such as CRM software, allowing data to be moved from one application to another for better analysis.
What we see now is the tip of the iceberg. By joining Number.io and VoIP, companies will be able to use, for example, the functionality of one click calling on their business sites. We do not know what the future of VoIP will be, but we will know that it has a future and that it will be in all businesses and homes.